See more. Do more. Know more.
Bridging visual communication gap with AR for instant access to expert knowledge, anywhere.
Passerelle Coach maximizes uptime, boosts professional growth and efficiency while caring about carbon footprint.
Get in touch with our experts
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No app installation needed
No credit card needed
Benefits
Reduce support costs
Help your customer in real-time remotely, reduce machine downtime and costs considerably.
Improve customers satisfaction
Use our software to drive down the number of interactions and calls to solve customer’s technical problems.
Access useful support insights
Use recorded call information (start/end time, originator, site of the caller) for analysis, performance review, billing
Invite others
Add new users through an easy onboarding procedure by sending email or sms invitation to the user
Take care of your workforce
Raise your technician’s job satisfaction by
supporting them in a modern, smart way.
Minimize training period
Get your personel fast and easy on the job
with our easy, intuitive software.
Features
Live annotations
Guide the on site technician by real time typing and drawing
Media Library
Use pictures of on site situations, and videos of recorded flows of actions for evalutions or training
Call invitation
Start a support session by sending a link via email or sms to the remote user
Supported devices
Make use of different kind of devices to communicate : tablet, smart glasses, smartphone, …
Insights
Detailed activity logging of communication sessions for analysis, billing, reporting …
Secure
Secure login with your own credentials & integration with existing backend system
Location Services
Determine the exact location of you field engineer in 1 click
Intelligent Routing
Avoid forwarding of support requests by directly connecting the right expert